The financial strain forced the O’Dells to cancel a planned, non-refundable trip to Thailand to visit Deedee’s sister. They also began collaborating with the Tulsa Police Department to resolve the matter. Jesse urged other Starbucks patrons to diligently check their receipts to avoid similar situations.
A Starbucks spokesperson later confirmed that the issue had been resolved, stating that the tip was entered in error. Corrected refund checks were issued on January 31 and received by the O’Dells on February 6.
This incident underscores the importance of reviewing transaction details to promptly identify and address billing errors.
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